MindFlow

Privacy Policy & Terms of Use

Effective Date: May 26, 2026 · Last Updated: May 26, 2026

This document contains two sections that govern your use of the MindFlow mobile application: Part I — Privacy Policy and Part II — Terms of Use. Please read both carefully. By using MindFlow you agree to be bound by both.

Part I — Privacy Policy

Effective Date: May 26, 2026 · Last Updated: May 26, 2026

This Privacy Policy explains how MindFlow (the "App", "we", "our", "us") collects, uses, processes, stores, and discloses your personal information when you use our mobile application. MindFlow is an AI-powered mental-wellness application that helps you journal, track moods, release intrusive thoughts, complete personalized wellness tasks, and observe patterns in your emotional well-being.

By downloading, installing, or using MindFlow, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Who We Are

MindFlow is operated by an independent developer based in the Republic of Türkiye. This Privacy Policy is governed by the Turkish Personal Data Protection Law No. 6698 ("KVKK"), the EU General Data Protection Regulation ("GDPR") for users in the European Economic Area, and the California Consumer Privacy Act ("CCPA") for users in California, where applicable.

Data Controller contact: mindflowapp1@gmail.com

For any privacy-related question, data access request, or complaint, you may contact us at the address above. We aim to respond to all inquiries within 5 business days.

2. Information We Collect

We collect only the information necessary to provide and improve the MindFlow service.

2.1 Information You Provide Directly

• Account information: email address and an encrypted password when you create an account.
• Profile information: optional first name or display initial (e.g. "A") and time-zone settings.
• Journal content: text entries you write inside the App.
• Voice input (Speak feature): when you tap "Speak", your voice is transcribed into text entirely on your device using Apple's on-device Speech Recognition framework (iOS Speech framework). The audio never leaves your device—it is not uploaded to our servers, not sent to any third-party transcription provider, and not stored anywhere. Only the resulting transcribed text is then sent to our backend, exactly as if you had typed it manually.
• Mood & wellness data: mood ratings, "Release" entries, completed tasks, streak counters, and any tags you assign (e.g. Anxiety, Self-doubt, Frustration, Overthinking).
• Subscription information (planned future feature): MindFlow is currently provided to all users free of charge. We do not collect any subscription or payment information at this time. We plan to introduce optional paid subscription plans ("Premium") in a future version of the App. If and when paid plans are launched, your subscription status will be stored and all payment details (credit card, billing address) will be processed exclusively by the Apple App Store; we will never see or store your payment-card details.

2.2 Information Collected Automatically

• Device & technical data: device model, iOS version, App version, language, time zone, and a randomly generated device identifier.
• Usage data: features you interact with, session length, screens viewed, and crash logs (without journal content).
• Local storage: the App may store small local files on your device to remember your preferences (theme, last selected mood filter). No traditional web cookies are used.

2.3 Information We Do Not Collect

We do not collect: voice audio recordings (your voice is transcribed on-device by Apple's Speech framework and the audio is never transmitted to or stored on our servers), your precise GPS location, your contacts, your photos or camera roll, your browsing history outside the App, your health data from Apple Health (unless you explicitly opt in to a future integration), or any biometric identifiers.

3. How We Use Your Information

We process your data for the following purposes and on the following legal bases (GDPR / KVKK):

Purpose	Legal basis
Create and maintain your account	Performance of contract
Process journal entries and generate AI insights	Performance of contract; explicit consent for sensitive data
Send text content to our AI provider (Anthropic) to generate responses	Explicit consent
Provide personalized task and mood suggestions	Performance of contract
Display insights, streaks, and progress over time	Performance of contract
Manage subscriptions (if paid plans are launched in the future)	Performance of contract; legal obligation
Detect fraud, abuse, and ensure App security	Legitimate interest
Send service-related emails (password reset, important changes)	Performance of contract
Improve the App via aggregated, anonymized analytics	Legitimate interest
Comply with legal obligations	Legal obligation

Sensitive-data notice. Mood entries, journal text, and voice content may constitute special-category data ("data concerning health" or "data revealing emotional state") under Article 9 GDPR and Article 6 KVKK. We process this data only with your explicit consent, given the first time you write or record an entry. You may withdraw this consent at any time by deleting your account.

4. Third-Party Service Providers (Sub-Processors)

To deliver MindFlow's service, we rely on a small number of third-party service providers that act as data processors on our behalf. They are contractually bound to use your data only to deliver the service—not for training their own models, advertising, or any other purpose.

Our sub-processors are:

• Anthropic, PBC (United States) — provider of the Claude AI model. Your text journal entries and any text generated from voice transcription are sent to Anthropic via a secure backend endpoint so that Claude can generate insights, summaries, suggestions, and personalized tasks. Anthropic processes this data under its enterprise data-processing terms and does not use your content to train its models.
• Supabase Inc. (United States) — provider of our backend infrastructure (PostgreSQL database, authentication, and Edge Functions). All your account data, journal entries, mood ratings, "Release" cards, tasks, and insights are stored in Supabase. AI calls to Anthropic are routed through a Supabase Edge Function so that API keys never live on your device.
• Apple Inc. (United States & Ireland) — App Store distribution and subscription processing; iOS Speech Recognition framework used for on-device voice-to-text transcription (audio is processed locally on your device and is not sent to Apple servers when on-device recognition is available).
• Apple Push Notification Service — delivery of push notifications (only if you opt in).

We do not use OpenAI, Google AI, or any other AI provider. We do not sell, rent, or trade your personal data to advertisers, marketers, or any other third party. We do not share your individual journal entries or mood data with anyone for advertising purposes.

5. International Data Transfers

Because Anthropic and Supabase are based in the United States, the text content of your journal entries and account data may be transferred to and stored on servers located outside Türkiye and the European Economic Area. We rely on the following safeguards:

• Standard Contractual Clauses (SCCs) approved by the European Commission, where applicable.
• Explicit consent under Article 9(2) KVKK for cross-border transfer of personal data, given at the time of registration.
• Encryption in transit (TLS 1.2 or higher) and encryption at rest (AES-256).

By using the App, you acknowledge and consent to these international transfers.

6. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy:

• Voice recordings: never stored anywhere. The audio is transcribed locally on your device by Apple's Speech framework and discarded immediately by iOS once transcription completes.
• Journal text, mood entries, "Release" cards, tasks, and insights: retained in our Supabase database while your account is active. If you do not open the App for 24 consecutive months, we will send you a reminder; if you remain inactive for 12 additional months, your account and all associated personal data will be permanently deleted.
• Account information (email, password hash): retained until you delete your account.
• Subscription and billing records (future): not currently applicable, as the App is free. If paid plans are launched, billing records will be retained for 10 years as required by Turkish tax and accounting law.
• Anonymized analytics data: may be retained indefinitely as it can no longer be linked to you.

You can delete your account and all associated data at any time from inside the App (Settings → Account → Delete My Account) or by emailing us. Deletion is permanent and irreversible.

7. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right of rectification — correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") — delete your data.
• Right to restriction of processing — limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format (e.g. JSON).
• Right to object — object to processing based on legitimate interests.
• Right to withdraw consent — at any time, without affecting prior lawful processing.
• Right to lodge a complaint — with the Turkish Data Protection Authority (KVKK Kurumu, www.kvkk.gov.tr) or your local EU data protection authority.

To exercise any of these rights, contact us at mindflowapp1@gmail.com. We will respond within 30 days (or as required by applicable law).

8. Children's Privacy

MindFlow is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

For users between 13 and 18 years old, parental or guardian consent is required where the user's local law mandates it (e.g. GDPR sets the digital-consent age between 13 and 16 depending on the EU member state). By using the App, you confirm that you are at least 13 years old and that you have obtained parental consent if required by your jurisdiction.

If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will delete it promptly. Parents or guardians who believe their child has provided personal data may contact us at mindflowapp1@gmail.com.

9. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

• TLS 1.2+ encryption for all data in transit
• AES-256 encryption at rest
• Hashed and salted passwords (bcrypt or equivalent)
• Access controls and authentication for our internal systems
• Regular security reviews and dependency updates
• Logical separation of journal content from account identifiers where feasible

Despite these measures, no system is 100% secure. We cannot guarantee absolute security, and you use the App at your own risk. If we become aware of a personal-data breach affecting you, we will notify you and the relevant supervisory authority within 72 hours as required by Article 33 GDPR.

10. Mental-Health Notice

MindFlow is a wellness and self-reflection tool—not a medical device, not a substitute for professional medical advice, diagnosis, or treatment, and not a crisis service. The AI insights, suggestions, and tasks generated by the App are for informational and self-improvement purposes only.

If you are in crisis, having thoughts of self-harm, or experiencing a medical emergency, please contact emergency services immediately (in Türkiye: 112; in the EU: 112; in the US: 988). MindFlow cannot and does not provide emergency assistance.

For privacy purposes, please note that journal entries describing self-harm, abuse, or threats may be flagged by automated systems to trigger an in-App safety message, but we do not proactively contact authorities based on your content. We may, however, disclose information when required by valid legal process (see Section 11).

11. Legal Disclosures

We may disclose your personal data when required to do so by law, including in response to a valid subpoena, court order, or other lawful request from public authorities (including the Turkish Public Prosecutor's Office, KVKK Kurumu, or equivalent authorities in your jurisdiction). We will, where legally permitted, notify you before such disclosure.

12. Push Notifications and Marketing Communications

We send push notifications only with your prior consent, requested at first launch. You can disable push notifications at any time in your iOS settings.

We do not send marketing emails. Service emails (password reset, account changes, important policy updates) are not optional while your account is active.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy;
• Notify you through an in-App message or push notification at least 30 days before the change takes effect;
• Request renewed consent where the change involves new processing of special-category data.

Continued use of the App after the effective date of an updated policy constitutes acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at mindflowapp1@gmail.com.

Part II — Terms of Use

Effective Date: May 26, 2026 · Last Updated: May 26, 2026

Please read these Terms of Use ("Terms") carefully before downloading or using the MindFlow mobile application ("MindFlow", the "App", "we", "our", "us"). These Terms form a legally binding agreement between you ("user", "you", "your") and the operator of MindFlow, an independent developer based in the Republic of Türkiye.

By creating an account, tapping "Get Started", or using the App in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy (Part I above). If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use MindFlow. If you are between 13 and 18 (or the age of digital majority in your jurisdiction, whichever is higher), you confirm that a parent or legal guardian has reviewed these Terms and consented to your use of the App on your behalf.

MindFlow is offered for personal, non-commercial use only.

2. Your Account

To use MindFlow, you must create an account using a valid email address and a password. You agree to:

• Provide accurate, current information;
• Keep your password confidential;
• Notify us immediately of any unauthorized access to your account;
• Be solely responsible for all activity occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms, use false information, or compromise the security of other users.

3. License to Use the App

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use MindFlow on a compatible iOS device that you own or control, solely for your personal, non-commercial use, and in accordance with these Terms and the Apple App Store Terms of Service.

You may not:

• Copy, modify, distribute, sell, lease, or sublicense the App;
• Reverse engineer, decompile, or attempt to extract the source code;
• Use the App to build a competing product;
• Use automated scripts, bots, or scrapers to interact with the App;
• Circumvent any technical limitation, rate limit, or paywall;
• Use the App for any unlawful, fraudulent, harmful, or abusive purpose.

4. Pricing and Subscriptions

MindFlow is currently provided to all users free of charge. There are no in-App purchases, paid subscriptions, or other monetary transactions at this time.

We plan to introduce one or more optional paid subscription plans ("Premium") in a future version of the App. The terms set out in sections 4.1–4.4 below describe how those subscriptions will work if and when they are launched. Until then, those sections are inoperative and do not apply to your current use of the App. We will notify you in advance (at least 30 days before the change takes effect) before introducing any paid features, and your continued use of the App after that notice will be considered acceptance of the subscription terms below.

4.1 Auto-Renewable Subscriptions (Future)

• The subscription price and billing period (e.g. monthly or annual) are displayed inside the App before you confirm your purchase.
• Payment is charged to your Apple ID at the time of purchase confirmation.
• Subscriptions automatically renew at the end of each billing period at the same price, unless you cancel at least 24 hours before the current period ends.
• Your account will be charged the renewal fee within 24 hours of the end of the current period.
• You can manage and cancel your subscription at any time in your Apple ID Settings → Subscriptions. Uninstalling the App does not cancel the subscription.

4.2 Free Trial (Future, if offered)

• If a free trial is offered, the unused portion of any free trial is forfeited when you purchase a subscription.
• Cancel at least 24 hours before the free trial ends to avoid being charged.

4.3 Refunds (Future)

All purchases are processed by the Apple App Store. Refund requests must be submitted directly to Apple via reportaproblem.apple.com. We are not authorized to issue direct refunds for in-App purchases.

In jurisdictions where consumer-protection law grants a statutory right of withdrawal (e.g. the EU 14-day right of withdrawal), you may exercise that right by contacting us at mindflowapp1@gmail.com; however, by starting to use Premium content you expressly waive your right of withdrawal where permitted by law.

4.4 Price Changes (Future)

We may change subscription prices from time to time. Any price change will be communicated to you in advance and will apply only to renewals occurring after the change takes effect. You may cancel your subscription before the renewal if you do not agree with the new price.

5. User Content

The journal entries, voice recordings, mood ratings, "Release" cards, and any other material you create inside the App ("User Content") remain your property.

By using the App, you grant us a worldwide, royalty-free, non-exclusive license to:

• Store and process your User Content on our servers and through our AI sub-processors solely to deliver the MindFlow service to you;
• Display your User Content back to you inside the App;
• Use anonymized and aggregated patterns derived from User Content (with no ability to identify you) to improve the App.

We will not use your User Content for advertising, sell it to third parties, or use it to train third-party AI models.

You are solely responsible for your User Content. You agree not to submit content that is unlawful, infringes the rights of others, contains malware, or violates these Terms.

6. AI-Generated Output

MindFlow uses third-party AI models to generate suggestions, summaries, insights, and tasks. You acknowledge that:

• AI output is probabilistic and may be inaccurate, incomplete, biased, or out-of-date.
• AI output is provided "as is" for informational purposes only and does not constitute professional medical, psychological, legal, or financial advice.
• Two users who provide identical inputs may receive different AI outputs.
• You should evaluate AI suggestions critically and consult a qualified professional before acting on any health-related guidance.

We do not warrant that AI features will be available continuously, error-free, or meet your particular expectations.

7. Mental-Health Disclaimer

MindFlow is a self-reflection and wellness tool. It is not a medical device, not a diagnostic tool, not therapy, and not a substitute for professional mental-health care. MindFlow does not:

• Diagnose, treat, cure, or prevent any disease or mental-health condition;
• Provide medical or psychological advice;
• Establish a doctor–patient, therapist–client, or any other professional relationship;
• Replace the judgment of a licensed healthcare provider.

If you are experiencing mental-health symptoms, please consult a qualified healthcare professional.

Crisis and Emergency

If you are in immediate danger, having thoughts of self-harm or suicide, or experiencing a medical or psychiatric emergency, do not use MindFlow. Instead, contact emergency services or a crisis line immediately:

• Türkiye: 112 (emergency); 182 (Ministry of Health Hotline)
• European Union: 112
• United States & Canada: 988 (Suicide and Crisis Lifeline)
• United Kingdom: 999 or Samaritans 116 123
• International: findahelpline.com

MindFlow is not a crisis service, does not monitor your account in real time, and cannot dispatch emergency assistance.

8. Acceptable Use

You agree not to use the App to:

• Harass, threaten, defame, or harm any person;
• Upload, store, or transmit any content that is illegal under Turkish or applicable foreign law;
• Attempt to gain unauthorized access to other users' accounts or to our systems;
• Interfere with or disrupt the integrity or performance of the App;
• Use the App in any manner that could disable, overburden, damage, or impair it.

We reserve the right to remove content or suspend accounts at our sole discretion if we reasonably believe a violation has occurred.

9. Intellectual Property

All rights, title, and interest in and to the App (excluding your User Content)—including all software, text, graphics, logos, icons, audio, designs, and trademarks ("MindFlow", the MindFlow logo, slogans, color schemes)—are and shall remain the exclusive property of the developer or its licensors. Nothing in these Terms grants you any rights to use our trademarks without our prior written consent.

If you provide us with feedback, bug reports, or suggestions ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose without compensation to you.

10. Third-Party Services

The App relies on third-party services (e.g. AI providers, cloud hosting, the Apple App Store). These third parties have their own terms and privacy policies, and we are not responsible for their content or practices. Your use of those services is at your own risk and subject to their respective terms.

The Apple App Store is a third-party beneficiary of these Terms and may enforce them against you.

11. Service Availability and Changes

We strive to keep MindFlow available 24/7 but do not guarantee uninterrupted access. We may, at any time and without prior notice:

• Modify, suspend, or discontinue any part of the App;
• Add or remove features;
• Impose limits on certain features or restrict access to parts of the App;
• Perform maintenance or updates that temporarily affect availability.

We are not liable to you or any third party for any modification, suspension, or discontinuance of the App.

12. Termination

You may stop using the App and delete your account at any time from inside the App (Settings → Account → Delete My Account).

We may suspend or terminate your access immediately, without prior notice or liability, if you breach these Terms, if required by law, or if continued provision of the App becomes commercially impractical. Upon termination:

• Your license to use the App ends immediately;
• We will delete your personal data in accordance with our Privacy Policy;
• Any provisions that by their nature should survive termination (e.g. disclaimers, limitations of liability, governing law) will survive.

No refunds of unused subscription periods are owed upon termination by us for cause.

13. Disclaimers

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that:

• The App will meet your requirements;
• The App will be uninterrupted, timely, secure, or error-free;
• AI output will be accurate or reliable;
• Defects will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

14. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the App, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for all claims arising out of or relating to these Terms or the App shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 50.

Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the developer of MindFlow and its affiliates, contractors, and licensors from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your use or misuse of the App;
• Your violation of these Terms;
• Your User Content;
• Your violation of any third-party right, including any intellectual property or privacy right.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Türkiye, without regard to conflict-of-law principles.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Istanbul Central (Çağlayan) Courts and Enforcement Offices of the Republic of Türkiye.

For consumers residing in the European Economic Area, nothing in this section affects your right to bring proceedings in the courts of your country of residence, in accordance with mandatory consumer-protection laws.

17. Apple App Store Additional Terms

Because the App is distributed through the Apple App Store, the following additional terms apply:

• These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support for the App.
• In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• We, not Apple, are responsible for addressing any product or third-party claims related to the App.
• You must comply with the Apple Media Services Terms and Conditions.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.

18. Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of these Terms;
• Provide reasonable advance notice (at least 30 days for material changes) through an in-App message or via the email associated with your account.

Continued use of the App after the effective date constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the App and may delete your account.

19. Miscellaneous

• Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.
• No Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may freely assign these Terms.
• Force Majeure. We are not liable for any delay or failure to perform resulting from causes outside our reasonable control.
• Language. These Terms were drafted in English. A Turkish translation may be made available upon request. In the event of inconsistency, the Turkish version shall prevail for users in Türkiye to the extent required by applicable law.

20. Contact

For questions about these Terms, please contact us at mindflowapp1@gmail.com.

By using MindFlow, you acknowledge that you have read and understood these Terms and the Privacy Policy and that you agree to be bound by them.